We offer Consultancy services to organizations on ISO standards based process improvement journey. We provide consultancy in implementing, developing the framework and complying with Industry best practices as well as International Standards leading to sustained business and process as well as performance improvement.
We, specialise in the preparation, implementation and auditing of management systems for compliance with International standards. This typically involves setting up of a management system with design and implementation of the defined system. A defined facilitation methodology, that is customized to meet organization needs, is followed to understand current organizational process strengths and weakness. The focus of the methodology is to leverage the existing organization capabilities to meet the requirements of the certification.
If a client requires certification to the standard we can help identify a certification body and guide through the audit process.
After implementation and certification, we also have the provision of providing On-going assistance in operation, maintenance and improvement of the system.
Some of the standards we provide consultancy on are:-
ISO 9001-Quality Management System: Helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement. This Standard helps bring out the best in an organization by enabling the Organisation to understand its processes for delivering its products/services to its customers. It is suitable for any organization looking to improve the way it is operated and managed, regardless of size or sector.
ISO 14001- Environmental Management System: Demonstrates environmental commitment to stakeholders and an innovative and forward thinking approach to customers and prospective employees. It helps better manage environmental risks, both present and future. It addresses the balance between maintaining profitability and reducing environmental impact; with the commitment of your entire organization, it can enable you to achieve both objectives.
OHSAS 18001- Occupational Health and Safety: Provides you a framework to identify, control and reduce the risks associated with health and safety in the workplace. It helps identify and control health and safety risks. It reduces the potential for accidents and work-related injuries and ill-health. This standard is suitable This standard is suitable for any organization, regardless of size, sector or location that want to set up formal procedures to manage health and safety risks in the working environment to protect employees, customers or the general public.
ISO 20000- IT Service Management System: Demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service. The standard is applicable to any organization, regardless of size, sector or location , which relies on IT services. This standard helps IT service providers become more responsive to services. It creates more opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service and also gives the ability to select and manage external service providers more effectively.
ISO 22000-Food Safety Management System: defines the requirements of a food safety management system covering all organizations in the food chain. This standard is suitable for any business in the entire food chain, including inter-related organizations. It ensures optimization of resources and better planning - less post process verification. As all control measures are subjected to hazard analysis it ensures a systematic and proactive approach to identification of food safety hazards and development and implementation of control measures
ISO 22301 - Business Continuity Management: Identifies the fundamentals of a business continuity management system, establishing the process, principles and terminology. This standard provides organizations with a framework to ensure that they can continue operating during the most challenging and unexpected circumstances. ISO 22301 provides a formal business continuity framework and will help keep your business running during and following a disruption. It will also minimize the impact so you can resume normal service quickly, ensuring key services and products are still delivered.
ISO 27001- Information Security Management System: Helps to manage and protect Organisation's valuable information assets. This standard is suitable for any organization regardless of size, sector or location. It is particularly suitable where the protection of information is critical viz. finance, health, public, IT sectors etc. It helps protect the information assets and give confidence to Organisation's customers. It demonstrates the independent assurance of the organisation's internal controls, thereby providing a competitive edge by meeting contractual requirements
ISO 50001- Energy Management Systems: This standard lays out the latest best practice in energy management. It is suitable for any organization regardless of size, sector or location. It helps manage energy consumption and can help beat rising energy costs, comply with green house gas legislation, and improve reputation. It enables organisations to reduce costs and GHG emissions, Enhance security of energy supply and improve business performance
IMS - Integrated Management System: A single management system that incorporates two or more standards. It integrates all of an organization's systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives. Organisations demonstrate that they have one management system that encompasses all existing management systems standards into one structure. It is relevant to any organization regardless of size or sector seeking to integrate two or more of their management systems into one cohesive system with a holistic set of documentation, policies, procedures and processes.
TQM-Total Quality Management: A management approach to long-term success through customer satisfaction. All members of an organization participate in improving processes, products, services, and the culture in which they work. It strengthens competitive position and makes the organisation adaptable to changing market conditions. This also can lead to higher productivity, Elimination of defects and waste, Reduced costs and better cost management, higher profitability, improved customer focus and satisfaction resulting in increased customer loyalty and retention. For employees, it increases job security and improves morale.
TPM-Total Productivity Management: Improves productivity by making processes more reliable and less wasteful. The objective is to continuously improve all operational conditions, within a production system by maintaining the plant or equipment in good condition without interfering with the daily process and reaching Operational excellence. It minimizes the unexpected failure of the equipment. Though it focuses primarily on manufacturing, its benefits are applicable to virtually any process.
Quality School Governance [NABET]: Simple and effective framework in establishing quality governance systems in school. It helps schools to improve their quality continuously. The standard has three basic sections interwoven to deliver quality education-School Governance, Educational & Support processes and Performance Measurement & Improvement and is applicable to all kinds of schools having different affiliations and various curriculums.
NABL- National Accreditation Board for Testing and Calibration Laboratories: Formally recognizing the technical competence of laboratories. The accreditation services are provided for testing, calibration and medical laboratories in accordance with International Standards. This assists the Indian industries to enhance the quality and reliability of Indian goods in the domestic market and exports, thereby, catalyses growth.
NABH-National Accreditation Board for Healthcare: Operate accreditation programme for healthcare organisations Benchmarks for progress of health industry. This accreditation results in high quality of care and patient safety. Rights of patients are respected and protected. Patient satisfaction is regularly evaluated. It stimulates continuous improvement and enables the organisation demonstrate commitment to quality care. It raises the client's confidence in the services provided by the health care organisation.
